Study: Delays in Video Calls May Not Hurt Communication

When two strangers first talked about an emotionally charged topic over a video connection with a one-second delay, they actually reported less frustration than did those who talked with no delay, according to research conducted by Assistant Professor Stacie Renfro Powers that was featured in Men's Health and on  MedicalExpress.com, among other news sources.

Powers said the reason is that the delay forced participants to make more effort to follow each other, and they weren't thinking as much about the difficult topic they were discussing or the uncomfortable situation they were in.